Umpqua Valley Kennels LLC

AKC French Bulldogs, CKC Teacup and Standard Chihuahuas, Unique FrenchBos, FrenchTons, Faux Frenchies!

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Questions and Answers about Purchasing a Puppy from us!

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Q. I would like to place a deposit on one of your puppies, is there anything you require before I do that?



A.

Yes, there are several things we would like you to do- not because we are trying to make you jump thru hoops to buy a puppy ( god knows there are plenty of breeders who only see your money in your hand), but because right now you have "puppy fever" and it is our responsibility to help you make a rational, informed, wise choice for a puppy that could be with you for nearly 20 years.



1. Take the "are you ready for a dog" questionaire.

Dogtime Toolbox: Are You Ready?

Dog and puppy adoption



2. Complete the required reading page for the breed of puppy you are interested in.



3. Check the puppies available page, if you do not see any pups you are interested in now, please sign up for our email newsletter. ( you can find the sign up on the home page and many others.



4. If you do see a beautiful baby you are interested in, send me an email AND follow up with a telephone call. The telephone call is REQUIRED before I will accept a deposit on any puppy.



Q. Do you accept advance deposits for "pick of the litter" or "first pick"?



A.

No. We do not, never have. There are many potential problems with these type advance deposits, I would be happy to discuss this with you over the phone , to put it bluntly - We don't think it is ethical to accept your money when a puppy does not yet exist.



Q. If I place a deposit on a puppy and decide I like a different one better, will you let me transfer the deposit to the other puppy?



A.

No. While your deposit has held the puppy you placed it for, many opportunities for that puppies placement into a loving home have passed him/her by......Bottom line, Don't place a deposit unless you are sure you will follow thru.



Q. Do you ever refund deposits?



A.

Yes. ONLY IF I CANNOT PRODUCE THE PUPPY YOU HAVE PLACED THE DEPOSIT ON.



Q. Does your health guarantee/sales contract require that I take the puppy to the vet within a certain number of days after purchase?



A.

No. Currently our health guarantee/sales contract does not require this, BUT, after january 1st, 2010, our contract will be changing, as the laws in oregon regarding dog breeding and the sales of puppies and dogs will be changing. The new contract will require new puppy owners to take the new puppy to a vet within 14 days.



Q: What Does Tea-cup means?

A.

Tea-cup is basically a term to describe a very small dog. There is no such breed called tea-cup and no dog federation recognizes this term. Tea-cups are the smallest puppies in their breed, and their size varies between the different breeds.



Q: How big will my Chihuahua puppy get?

A.

Well, there are a few indicators that can help us estimate the puppy’s full grown size. We must keep in mind we are talking about live animals and not about products. Each dog has its own characteristics and must be looked at individually. Chihuahua puppies who weigh about 1.5 lb (24 OZ) at 6 weeks are likely to end up at the 5 lbs range. If you would like to learn more about the chihuahua growth chart, I have one here on the website posted for you to look at and print out if you like. Please be wary of any breeder or individual that "guarantees" the size a puppy will mature to.



Q: Do you have a Payment or Financing plan available?

A.

Sure, If you would like to purchase a puppy on payments, please let me know. Puppies will not be released to thier new homes under ANY circumstances until they are payed for in full.



Q: How does the deposit work?

A.

If you see an available puppy that you like we recommend to you to take action. We have a lot of families that are interested in our babies so they are going pretty fast.
You can put a puppy on hold with a $200.00 deposit( Chihuahuas)/ $500.00 deposit ( Frenchies or FrenchBos). From the time you left the deposit you get 7 days or until the puppy reaches 10 weeks of age to arrange the final payment and pick-up / shipping.
If more time is needed you can use our baby sitting service for only $10 / day. If you will not be able to complete the payment within 7 days or the puppy reacing 10 weeks of age, the hold will be removed from the puppy and we will offer it again to other families. You will lose your deposit.

The deposit is non refundable.



Q: I want a female but you have only males available now

A.

Females are in high demand and statistcally we have fewer born than males. This is one reason why you will see the males always priced lower than the females. Please ask yourself excactly why you think you want a female and read the boys verses the girls page I have here on the site! Please register with your email for the change notification service on the puppies available page and it will alert you automattically when I change any info on the page,including listing new puppies!.



Q: I live too far to drive and/or I can drive but my schedule won't allow the time to come to your farm; do you ship or deliver your puppies?

A.

To those who won’t be able to pick up the puppy in person, shipping and delivery is available. We can send the puppy to the airport near you as long as the service is available. Shipping cost is $350.00 to $450.00 in addition to the puppy’s purchase price. This will pay for the health certificate, a traveling crate, a water dispenser, the air bill and handling charge. After your payment has been received in full we will book the flight and give you all the details for pickup.

This service depends on good weather conditions. If needed, ask us about our special hand delivery.

Delivery fees vary, we are willing to drive as far south as Medford, Oregon and as far north as Portland, Oregon.



Q: Are your puppies registered?

A.

Yes. All of our puppies are registered and come with a full registration rights for the new owners. Chihuahuas are registered with CKC ( Continental Kennel Club ) and French Bulldogs are registered with AKC ( American Kennel Club), the FrenchBos ( french bulldog X boston terrier) come with copies of thier parents registrations.



Q: Where can I see the puppies?

A.

If you live within driving distance and would like to visit our nursery you can call or email to set an appointment. Our business hrs are 7 days a week from 11 am – 4 pm pacific time.

If you still have some questions or want want to know more about us and our babies feel free to contact us at any time. We will be happy to share our knowledge and do our best to help.



Q: Why Was I Denied the purchase of a Teacup?

A.

We always like to know about the families that will be adopting our new teacup babies. We will interview in person or on the phone all of the potential adoptive families. We do (in some occasions), deny a family from owning/purchasing one of our little babies based on our intuition, feelings and interviews. It is important that the adoptive families understand that we only want the best for our teacups and we strive to give them the best loving & safe environment , that they deserve as they have had here among us, in our home.

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